Work
I’ve led design teams that deliver measurable impact for over 20 years. I’ve built research practices, transformed organizational culture, and scaled global UX operations.
Career at a glance
Director and Global Head of UX Skillsoft, 2024–25
Led centralized UX across design, research, and content design
Director of UX, Head of UX Research Skillsoft, 2022–24
Senior Manager, UX Strategy & Research Skillsoft, 2018–22
Director of User Experience Moody’s Analytics, 2017–18
Executive Director, UX & Digital Product Design Kaplan, 2014–17
Executive Creative Director Kaplan, 2004–14
Featured case studies
A couple of recent projects are password protected. I’m happy to share access details upon request.
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Skillsoft LX Design Studio (AI Authoring)
Led UX strategy for AI-native authoring platform, launching three apps in 11 months.
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Skillsoft Compliance Suite Redesign
Led UX strategy and team for three major features that increased NPS by 48%.
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Moody’s Design Ops Evolution
Modernized design operations and introduced collaborative practices, achieving $1M in projected annual savings.
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Kaplan Test Scheduling Platform
Led research-driven redesign that achieved 84% adoption and 25% support call reduction.